Contact

Write to us.

Letters come from an address that does not take replies. This one does: hello@getaster.app

A reading or a purchase: Write to hello@getaster.app with the email you used. Include the private link if you have it. Readings are kept at their link, so nothing is lost if an email goes astray.
A charge or refund: Include the date and amount of the charge. Do not send a card number. Aster can trace the purchase from the email used at checkout.
Aster+: You can change the person in your Sunday note or open billing from Manage. Write to hello@getaster.app if a cancellation or renewal does not look right.
A birth detail is wrong: Send the private reading link and the corrected date, time, or place. A changed birth record can change the chart, so Aster will confirm what needs to be recalculated.
Letters and unsubscribing: Every letter carries an unsubscribe link at the bottom, and it takes effect at once. Unsubscribing never removes a reading you bought.
Your data: Ask at hello@getaster.app to export or delete everything Aster holds about you. The other people you have added are deleted with your account.